How do you handle conflicts? If you do nothing, you create two losers - and miss the opportunities for development, the conflict creates. If you use power or rights, you may get a single winner, but more likely, all of you will lose. View conflicts as resources and use professional mediation to find solutions that meet both parties' interests and benefit the whole.
- Mediation between two or more parties
- Training in conflict management
- Implementation of conflict strategy at company level